How to Secure and Inspire Talent — Space for Greatness

Park Avenue Tower — New York — Image Credit: Chris Orzer

During my career, one of most challenging and enlightening positions I held was leading real estate development for a destination resort and spa; Canyon Ranch Resorts. When the customer has no contractual commitment to you beyond a night, operationally a hotel must deliver at the highest level every day or guests vote with their feet to a competitor and tell five people that the experience was…